Automated workflows that remove the busywork.
Most teams don't need an AI agent — they need the same five steps to stop happening by hand. We build workflows that move information between your systems automatically: updates that send themselves, records that update themselves, tasks that fire when something happens. Boring on purpose, and that's why they last.
Where workflows beat agents
If you can describe the work as a flowchart and the flowchart fits on one page, you want a workflow, not an agent. They're cheaper to build, cheaper to debug, and the team that inherits them in two years will thank you. We use agents only inside the one or two steps that actually require judgment.
What we build
Internal tools your team will actually use (not another Airtable that gets abandoned). Document and form pipelines (PDFs in, structured data out, no human intervention). Triggered workflows that fire when an event happens — a deal closes, a ticket opens, a payment fails, a file appears in a folder. Everything observable, with clear ownership and a way to roll back.
How we make them reliable
Every workflow has retries with exponential backoff, dead-letter queues for failures, idempotent steps so retries don't double-charge anyone, and dashboards your team can actually read. We test against your real data before shipping, and we hand over a runbook so the team can fix issues without calling us at 11pm.
Questions teams ask first.
Do you use Zapier / n8n / Make, or build custom?
Whichever fits the work. We use off-the-shelf platforms when the workflow is simple and stable, and build custom code when it isn't. We don't have a tool preference — we have a reliability preference.
What if the workflow needs to make a judgment call?
We embed a small AI step inside the workflow for that specific decision (e.g. classifying an email, summarizing a ticket, picking a category). The rest stays deterministic.
Who owns and runs it after launch?
You do. We hand over source code in your repos, infrastructure in your accounts, and a runbook. We stay for the first 30 days to support; after that, optional retainer.
Tell us about the 5 steps your team does every day that nobody enjoys. We'll scope the workflow that removes them.