AI automation for DTC e-commerce brands Your team answers 'where's my order' 200 times a day. Let's stop that.
We build custom AI systems for DTC brands: AI agents that close repetitive questions, end-to-end returns automation, per-SKU profitability dashboards. Specific scope, shipped in weeks, no monthly retainer.
Free. Tell us how you work and we'll tell you what to automate first.
- From €1,500
- Projects from €5,000 to €15,000, fixed price
- First version in 4–6 weeks
Built for e-commerce brands selling direct to the customer.
invisible Google listings found at Radical Storage, ranked by the revenue at stake
from first call to something running in production
fixed price per project — no monthly retainer
Four leaks draining margin and founder attention.
Customer service overrun by repetitive questions
Tracking, returns, sizing, ingredients, shipping cost. Most tickets are the same handful of questions. An AI agent in your chat and email closes most of them without touching a human, in your brand's voice.
Returns workflow is manual and slow
Client requests return, your CS responds, sends label, waits for parcel, refunds. Days. We build a self-serve flow: client requests, gets label, uploads tracking, refund triggered automatically when it hits the warehouse.
You don't know real per-SKU profitability
Shopify says the SKU sells. It doesn't say what it costs you in COGS, returns, allocated ad spend, customer service. Dashboard that crosses everything: which SKU bleeds and which scales.
Post-purchase email/SMS without real personalization
Klaviyo sends the same email to everyone. Doesn't differentiate between a returning customer and a first-timer, between a high-value buyer and a low-value one. Automated flows personalized by real behavior.
Radical Storage found 3,271 listings that weren't showing on Google.
Radical Storage sells luggage storage bookings online, and its sales depend on showing up in Google Maps. It could only see the health of about 400 of its 14,552 listings. We built a sweep that checks all of them, joins each one to the booking revenue in its analytics and ranks what to fix by the money at stake. It surfaced 3,271 listings that had gone dark without anyone noticing.
Free. Tell us how you work and we'll tell you what to automate first.
Custom solutions, specific to DTC brands.
AI agent in chat/email for repetitive FAQ
Trained on your product, your policy and your tone. Closes tracking, returns, sizing, ingredients without touching a human. Escalates to CS only when real intervention is needed.
End-to-end returns automation
Customer requests self-serve. Gets label automatically. When the package hits the warehouse, refund triggered. No manual touch.
Per-SKU profitability dashboard
Crosses Shopify, Klaviyo, Meta Ads, returns and CS. Tells you which SKU is really profitable and which looks good but is bleeding.
Personalized post-purchase flows
Behavioral segmentation: returning vs first-time, high vs low LTV, what categories they buy. Emails and SMS that add value per segment.
Three steps. Straight to the point.
30-min call
Walk us through your stack: Shopify, Klaviyo, Gorgias/Zendesk, ShipStation, accounting. We tell you what to automate first.
Specific proposal
Fixed price, delivery date, list of what we will NOT build. No ambiguity.
Shipped in 4-6 weeks
Weekly milestones with demos. Your code, your infra, your data. From day one.
30 min, no commitment. We tell you what to automate first.
Walk us through how your brand operates. We come out of the call with a prioritized list, an estimate of tickets deflected or hours saved, and a clear yes or no on whether we can help.
Free. Tell us how you work and we'll tell you what to automate first.
What DTC brands usually ask us.
Does it work with Shopify/WooCommerce/BigCommerce?+
Yes. We build on top of what you already use — Shopify, WooCommerce, BigCommerce, Magento. No migration forced.
Does it replace Klaviyo or Gorgias?+
No. We build on Klaviyo/Gorgias/Zendesk to make them work better, not to replace them. We only replace them if you're already wanting to switch and ask us to.
How much does it cost?+
Between €5,000 and €15,000 per project (fixed price, not hourly); an initial assessment starts at €1,500. After the audit we send you a proposal with the exact number.
How long until it's live?+
2-6 weeks to production. Weekly milestones with demos.
What about customer data (GDPR, CCPA)?+
Your data lives in your infra. Your code, your DB, your keys. You comply with GDPR/CCPA — the infra is the one you already have.
Do you work with brands outside Spain?+
Yes. We work remote with DTC brands in Europe, the US and LATAM.